Privacy Policy
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
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Clip Clop (Wyld Horses, Inc) ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
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We collect the following types of information:
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Personal Information:
- Name, email address, phone number
- Payment information if you make a purchase
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
- IP address, browser type, device information
- Website usage patterns and analytics
- Cookies and similar technologies
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2. How We Use Your Information
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We use collected data for:
- Providing and improving our services
- Processing transactions and payments
- Communicating with you about your inquiries, appointments, and promotions
- Enhancing website functionality and user experience
- Ensuring security and fraud prevention
- Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
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Text Message Program Terms & Conditions
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By opting into our SMS messaging services, you agree to receive text messages related to our services, including customer support and important updates.
Opt-In & Consent:
- You will only receive messages if you have explicitly opted in
- We maintain timestamped records of all opt-in actions
- We comply with all applicable laws
Opt-Out Instructions:
- You can cancel SMS notifications at any time by replying "STOP"
- You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
- All opt-out requests are processed within 24 hours
Message Frequency & Content:
- Message frequency varies based on your interactions with our business
- Messages will be directly related to the services you have requested
- We do not send promotional content without specific consent
Help & Support:
- Reply "HELP" for assistance or contact us at clipclop@clipclop.ca
- Customer support is available during regular business hours
Carrier Information:
- Standard message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
SMS Data Protection Statement
No mobile information will be shared with third parties/ affiliates for marketing/promotional purposes unrelated to providing our direct services. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
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Service Providers:
Third-party vendors who assist in our operations (e.g., payment processing)
SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
If required by law, legal process, or to protect our rights
In response to valid law enforcement requests or court orders
Business Transfers:
In case of mergers, acquisitions, or sale of assets
In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
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We implement and maintain reasonable security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection
- Breach notification protocols in accordance with applicable laws
- Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze site traffic and user behavior
- Remember your preferences
- Improve website functionality and user experience
- Measure the effectiveness of our services
- You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Rights & Choices
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You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing emails by clicking "unsubscribe" in our emails
- Opt-out of SMS messages by replying "STOP"
- Request information on how we process your data
- Withdraw consent at any time for future communications
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us using the information in Section 10.
8. Third-Party Links
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Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Clip Clop.
9. Changes to This Privacy Policy
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We may update this policy periodically. The latest version will be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
10. Contact Us
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If you have questions about this Privacy Policy or how your information is handled, contact us at:
Phone: (587) 892-6100
Email: clipclop@clipclop.ca
Website: https://www.clip-clop.ca/
By using our website and services, you consent to this Privacy Policy.
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Clip Clop, Inc respects the privacy of visitors to this website. Your personal information is only collected, used and disclosed by Clip Clop, Inc in accordance with this Privacy Policy.
Any personal information you provide to us through our site is never disclosed to any third party. We do not sell, trade or share any of your personal information with any other organizations. However, we will release personal information when we believe such release is appropriate in order to comply with the law, for example, if we receive a subpoena or court order.
Personal information is any information about an identifiable individual, such as contact details and usernames/passwords.
Aggregate information that cannot be associated with a specific individual, such as the number of newsletter subscribers we serve, is not personal information.
You can visit the Clip Clop, Inc website without telling us who you are or revealing any information about yourself. We only collect your personal information when you specifically and knowingly provide it on our site (ie. registering for a program).
If you do provide any of the information asked for on this site, you are expressly consenting to and have knowledge of the collection, use and disclosure of this information, as identified in this Privacy Policy.
Clip Clop, Inc takes full responsibility for the management and confidentiality of the personal information it collects. If you have any concerns about this policy, or feel that Clip Clop, Inc is not abiding by this policy, please contact the Privacy Officer in writing or by email:
clipclopholly@gmail.com
Clip Clop, Inc
810 Romaniuk Pl NW
Edmonton, AB T6R 1G3
Clip Clop, Inc collects certain technical information from your computer's web browser, or Internet device when you visit www.clip-clop.ca on the Internet. This information includes the amount of time spent on the site by a visitor with a unique Internet identifier, the pages visited and returned to, the operating system, and web browser used, the referrer website and any keywords used to find our site on a search website. These server logs do not contain any personal information and can only be accessed by Clip Clop, Inc. Server log files are used solely to track visits to our website and improve the experience, content and layout of our site. Clip Clop, Inc makes no attempt to link this traffic information to the individuals visiting our website.
If you have subscribed to a Clip Clop, Inc newsletter, your e-mail address and other information that you have provided to us is kept as long as you are a subscriber.
Information you provide about your interests is maintained so that email and web content can be tailored to your needs.
In the event that you choose to unsubscribe from a Clip Clop, Inc newsletter, you will no longer receive any information from us.
Clip Clop, Inc relies exclusively on the information provided by its website users and subscribers, and will not seek independent verification of any of the information supplied.
TRADEMARKS
Any references to trademarks on this site are for editorial purposes only. They are assumed to be the property of their rightful owners.
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